Shipping Policy
At VELENZA, we aim to provide a seamless shopping experience by ensuring timely and reliable delivery of your orders. This Shipping Policy outlines our shipping timelines, product return process, and order tracking details for your convenience.
Shipping Method
We collaborate with trusted courier partners to provide safe and efficient delivery of your products. Currently, we offer standard shipping as our primary method, ensuring broad coverage across India.
Shipping Timelines
The delivery duration depends on your location within India:
- Metro Cities: 3-5 business days
- Non-Metro Cities/Towns: 5-9 business days
- Remote Areas: Delivery may take up to 12 business days.
Please note that delivery times are estimates and may vary due to unforeseen factors such as weather conditions, courier efficiency, or regional restrictions.
Order Tracking
Once your order is shipped, you will receive an email or SMS with the tracking number and a link to monitor your shipment status. You can use this information to check the live status of your package.
For additional assistance regarding tracking, please contact us at contact.velenza@gmail.com or our Whatsapp.
Order Eligibility
Currently, we accept and ship orders exclusively within India. While we appreciate interest from international customers, our services are limited to domestic deliveries.
Contact Us
For inquiries or assistance regarding our shipping policy, please feel free to contact us:
- Email: contact.velenza@gmail.com
Thank you for shopping with Silverfunda. We are dedicated to delivering quality products and exceptional service to your doorstep.