Refund/Cancellation Policy

At Velenza, we are committed to providing a hassle-free shopping experience for our valued customers. This policy outlines our procedures for refunds, cancellations, and exchanges, including timelines and eligibility criteria, ensuring transparency and prompt assistance. Please review the details below.

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Returns

All sales are final, and we do not accept returns on any of our products if the self locking cables attached to them are open. We encourage our customers to carefully review all product descriptions and details before making a purchase.By completing a purchase, you agree to these terms and understand that no returns will be accepted if the cable is broken.

No Refunds

If the product satisfies above return policy then after recieving the product we shall process refund from our side. We encourage customers to thoroughly review product descriptions before making a purchase, as all sales are final. By completing a purchase, you agree to this refund policy.

No Replacement

Please note that we donot offer any replacement of any product. Please check product description or size or anything related product before buying.

Contact Details

For assistance or queries related to returns, cancellations, or refunds, please reach out to:

• Email: contact.velenza@gmail.com

Thank you for shopping with Velenza. Your trust in our products and services means the world to us.