Return Policy
At Velenza, customer satisfaction is our priority. However, to maintain the quality and integrity of our products, we do not accept returns if there is no video evidence of defected product.The self locking cable should be attached to the product while returning, other wise we shall not accept any return request. Once the reurn request is made our team will contact you and we shall review your request before processing return. We encourage you to review product details and specifications carefully before making a purchase.
No Return
All sales are final, and we do not accept returns on any of our products if it is not following our return policies. We encourage our customers to carefully review all product descriptions and details before making a purchase. By completing a purchase, you agree to these terms and understand that returns will be accepted after it is confirmed by our team.
Contact Us
For questions or concerns related to your order, please feel free to contact us:
- Email: contact.velenza@gmail.com
Thank you for choosing Velenza. Your trust in our products and services means a lot to us.